Request Support

Your guide to understanding who to call for what and when.

Reporting matters!

Central Eastside Together provides responsive programs that supplement the City of Portland's essential services to our community. Although our teams work hard to solve and report problems, we still need your help. Together we can make a difference - when you see something, say something - by reporting it to the appropriate place.

All reporting for service from the City of Portland can be done directly through PDX Reporter, but the drop-down menu below provides case specific information to assist.

Use the menu below to learn more about your request and help us file a report to the right department.

  • Call 9-1-1

  • Central Eastside Together Community Ambassadors provide trauma-informed care, de-escalation and supportive presence.

    Our providers can be reached at 503-236-6830 ext. 702 or via email at ambassador@ceic.cc.

    If you reach voicemail, please leave your name and number - a safety ambassador will be in touch soon.

  • Central Eastside Together cleaning crews can remove trash, debris and bio-hazards. They work Monday - Friday from 8am-4:30pm.

    Our providers can be reached at 503-236-6830 ext 700 or via email at clean@ceic.cc.

    RID Patrol by Metro also offers support for illegally dumped garbage. Report dumped garbage by calling 503-234-3000 or online.

  • We do not have authority to remove camps. Please report disruptive camps through:

    For additional information see the City of Portland Impact Reduction Program.

  • We do not have authority to remove abandoned autos. To learn about reporting an abandoned vehicle:

    • PDX Reporter

    • Information HERE

    • Report a Vehicle online HERE to Portland Bureau of Transportation (PBOT) OR via phone below

    • PBOT Abandoned or Junk Vehicle Report Hotline (503) 823-7309

  • Graffiti can be reported directly to the City of Portland:

    The City offers no-cost graffiti removal assistance to residents, small businesses, and nonprofit organizations who meet eligibility criteria.

    • Removal Assistance HERE

    • Free Graffiti Removal Kit: includes cleaning solvent, gloves, safety glasses, cleaning rag, small nylon scraper, small bucket and a link to an instructional video. To request your kit, email: graffiti@portlandoregon.gov

  • Multnomah County’s Behavioral Health Division is responsible for ensuring that mental health crisis services are available to the community. To do this, they offer 24/7 Call Center services.

    To request help for yourself or for another call 503-988-4888

    The Call Center team uses a trauma-informed approach to assess needs, offer support and provide resources and referral, including to mobile crisis services through Project Respond.

  • If you are experiencing an active crime call 9-1-1. For all other instances, please call non-emergency dispatch at 503-823-3333.

    Below are some examples of non-emergency situations where responders will be dispatched:

    • Your vehicle was stolen.

    • An assault occurred and the suspect is no longer at the scene.

    • You are involved or witnessed a hit and run.

    • Report a missing person.

    • A community member is harassing you.

    • To report a crime that happened, and the suspect is known.

  • Report damage to the PDX Illumination ornamental lighting using this form. Submit this form if you are a Business Association Representative and/or have partnered with the City's Illumination Project.

    Submissions and their current status may be reviewed below.

    It may take days to weeks before your request is managed. We greatly appreciate your patience.

    Email pemo@portlandoregon.gov with questions.